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The Unique Blog

Five Attributes of a Good Landscape Maintenance Company

How to ensure your Hamilton property is cared for by professionals

If you’re the owner or manager of a commercial property you face significant pressure to keep the property under your care safe and beautiful all year long. Hiring a commercial landscape firm to maintain it can make your job a lot easier… but you need to make sure the firm you choose is professional and trustworthy.

There are plenty of exceptional properties in the Hamilton and Niagara region — and expectations for how they’re maintained are exceptionally high, too. The landscaping surrounding a business can significantly impact its image, customer experience and overall property value, so before you sign on the dotted line, make sure your landscape company has these five essential attributes.

1. Comprehensive services 

It's much simpler to hire a single company to handle all the maintenance services your property needs throughout the year rather than engaging multiple companies. Before making a decision, evaluate the services you anticipate needing and select a company that can fulfill those requirements — otherwise, you may find yourself managing numerous working relationships and juggling multiple contracts, schedules and invoices. 

At Unique, for example, we offer four-season maintenance contracts, providing garden, tree and lawn care along with lawn maintenance and snow & ice management.  

2. Experience and reputation

Choosing a new landscape maintenance contractor can feel daunting. It’s often difficult to know where to put your trust… especially when you’re dealing with high expectations and tight budgets. 

When selecting a company to manage your property’s landscape maintenance, it's crucial to conduct thorough research. Reach out to other clients, either by phone or in person, and inquire about their firsthand experiences with the company in question. It’s also a good idea to read through online reviews.  

You can see some of our reviews on Homestars and Google reviews.

3. Insurance and licensing

Working with landscaping equipment can be dangerous, so you want to ensure the company you choose to maintain your commercial property has the proper insurance.

At Unique Landscape Services, we have full liability insurance — so in the rare instance your property is damaged or someone gets hurt, protection is built right into your contract.

4. Contract terms and pricing

Most commercial landscape contracts are tailored to each site, given the variables that influence the cost of your maintenance plan, such as property size and scope of services. But there shouldn’t be any surprises when you get your bill.

A reliable service contract should outline all pricing details and payment terms, including a breakdown of costs for additional services not covered in the initial agreement. You should also know the financial consequences should you decide to cancel your contract mid-season. 

5. Communication and accountability

It’s vitally important you know who to contact and how to reach them should an issue arise. At Unique, each property is assigned a dedicated Account Manager who is available by phone, text or email, so help is just a call away.

Choose a company you can trust

Choosing a new landscape maintenance contractor can feel daunting. It’s often difficult to know where to put your trust… especially when you’re dealing with high expectations and tight budgets.

We want you to feel confident in your decision, which is why we only hire educated, experienced and passionate people who will care as much about your property as you do. 

Working with Unique is simple, too.

Just fill out our short online form to book a consultation or give us a call to discuss your property. We’ll sit down with you and talk through all the features that make your property unique and develop a maintenance contract that is exactly right for you — one that improves your property’s value in the summer and keeps everyone safe in the winter.